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KMID : 0370220200640050418
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Yakhak Hoeji
2020 Volume.64 No. 5 p.418 ~ p.429
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Capturing the Patient-centeredness and New Communities in the Perceived Roles of Community Pharmacists
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Lee Hyun-Ok
Byeon Jin-Ok
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Abstract
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Twenty years have passed since the separating drug prescribing and dispensing was implemented in Korea. Theseparation fundamentally changed the ground of the professionality of community pharmacists. This study explored, afterexperiencing the structural transition in pharmacies, the changes in pharmacists’ perception of their professional roles andalso examined whether the perceived roles captured concepts related to patient-centeredness. In addition, this study searchedthe possibility of cooperation with doctors in the context. Data from in-depth interview with 13 experienced communitypharmacists was analysed using thematic content analysis. Following five themes were emerged: ‘Factors influencing changein professionality’, ‘Perceived changes in role of community pharmacists’, ‘Perception of patients’, ‘Relationship withdoctors’, ‘Conditions for better service’. Participants perceived that the pharmacist’s roles were connecting the prescriptionsand patients and providing patient-specific information. Pharmacists have captured the patient as a person and the newcommunities as the object of their professional roles. These results confirmed that changes in the roles of pharmacists wereprimarily related to patient-centered care. However, it seems that the possibility of cooperation with doctors is still low.
Understanding pharmacists’ perception about their roles may provide insight into recent and historical changes in pharmacypractice. Furthermore, this study raises the need to expand opportunities for cooperation with doctors.
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KEYWORD
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community pharmacist, professionalism, roles of pharmacist, patient-centeredness, interprofessional cooperation, , the separating drug prescribing and dispensing
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